Terms and Conditions - Custom Backdrops Direct

Please read the following terms and conditions carefully before using the Custom Backdrops Direct website (referred to as "we," "us," or "our"). By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, please refrain from using our website.

1. Website Use

1.1. You must be at least 18 years old to use our website. By using our website, you confirm that you are of legal age.

1.2. You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others, violate applicable laws and regulations, or disrupt the functionality of the website.

2. Intellectual Property

2.1. All content, designs, trademarks, and intellectual property displayed on our website are the property of Custom Backdrops Direct or our licensors and are protected by copyright and intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any part of our website without prior written consent from us.

3. Product Information

3.1. We make every effort to provide accurate and up-to-date product information on our website. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product descriptions, prices, or availability.

4. Pricing and Payment

4.1. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

4.2. Payment for orders must be made through the provided payment methods during the checkout process. All payments are processed securely.

5. Shipping and Delivery

5.1. We aim to process and ship orders promptly. Shipping times and costs may vary depending on your location and the shipping method selected during checkout. We are not responsible for any delays or issues caused by the shipping carrier.

5.2. Risk of loss or damage to products transfers to the customer upon delivery.

6. Returns and Refunds

6.1. We take pride in the quality of our products. If you encounter any issues with your backdrop due to a manufacturing defect or an error on our part, please contact us within 7 days of receiving your order, and we will work to resolve the issue to your satisfaction.

7. Privacy Policy

7.1. Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

8. Limitation of Liability

8.1. To the extent permitted by law, Custom Backdrops Direct and its officers, directors, employees, and affiliates shall not be liable for any indirect, consequential, punitive, or incidental damages arising out of or in connection with your use of our website or the products purchased.

9. Changes to Terms and Conditions

9.1. We reserve the right to update or modify these terms and conditions at any time. It is your responsibility to review this page periodically to stay informed of any changes. Your continued use of our website after any changes indicates your acceptance of the modified terms.

10. Contact Information

10.1. If you have any questions or concerns regarding these terms and conditions, please contact us at team@custombackdropsdirect.com.au.

By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please do not use our website.